In some cases when you see this message that Amazon Prime is Video service is down. The problem is associated with your device. This problem often occurs when your device does not correctly support the services of Amazon prime video. In this case, you can check the Down Detector to confirm that if the Amazon Prime Video is down today and also you can check other users who are using the Amazon Service. This will give you confirmation about the downtime of Amazon Prime Video service if they are experiencing the same issues with Amazon services.
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If some issue is experiencing the Amazon Prime Video service does be in a hurry to leave the service. Wait for some time to get the issues fixed soon. Moreover, you can check the feedback of other users and act accordingly. The biggest problem associated with Amazon prime is with online streaming also login issue is big concern for customers.